Hoping for your patience and understanding. I had one issue in 2017 and Withings replaced it. My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. If you have a Premium subscription, Carb Manager can connect directly or indirectly with several fitness devices and apps.. lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. When is Witherings going to provide a fix, or at least provide and update on what when we can expect it to be fixed? Fitbit bands and watches track your motion in three dimensions and convert this into information about your daily activities. Subsequently, one may also ask, what scales work with Fitbit? Two issues with that: it no longer appeared as a connected device anyway; health mate also doesn't appear among the apps that fitbit says it works with. Did Withings stop allowing my weight measurements to be synchronized with the Fitbit app? And if they aren't competent to figure out the fix, as they should, then our options appear to be:1. Withings (Nokia) Body. Does anyone know the issue? I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). I'm sorry to hear of the syncing issue that you are experiencing between your Withings Body Cardio scale and Fitbit app. Google Fit will sync automatically with the Withings app and Withings also takes all data from MyFitnessPal and the withings scale and blood pressure monitor. I heard that Fitbit made some internal changes on Aug 20th, which would be the likely cause of the failure, most likely that Fitbit's "change" or "update" broke the API interface between them and Withings or at least they are not handshaking with all the parameters in the right format. Strava will use your weight and the elevation data and distance of your run or ride to estimate calories burned. (Note: The honorable thing to do will be to UPDATE or remove the low ratings and public complaints once they fix it. I have read this whole Withings thread and the one at Fitbit. I successfully unlinked, and relinked my accounts on that page with no problem or error. Unfortunately this was unsuccessful, but the error I received was on the Fitbit end and it seems to confirm that the problem is with Fitbit's server. To connect Fitbit to Apple Health: From the App Store, download the Sync Solver for Fitbit app. I am using a Nokia watch + the Withings scale and have no problem with the Health Mate App.But she prefers the Fitbit … I am using Android apps. Sync Body + data to Fitbit account – Withings | Support. In the world of connected devices, I now have a Withings Body+ scale. Open the Sync Solver app and tap Sync Now. We were unable to update Fitbit with your Withings' measurements. API client is not authorized by the resource owner to access the resource requested. For those of you who are curious as to how this should work, the following page has the instructions:How to sync your weight between Nokia/Withings scales and Fitbithttp://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/. What a pain to have to manually add my measurements into fitbit! Can only seem to import data manually x, Mine just stopped as well, last sync date was April 12, 2019. I guess I'm not the only one having an issue. I like the scale because it gives much more information. I never updated the Fitbit App before this problem occurred. ... Stores up to 16 readings if scale cannot sync wirelessly. Bad Ratings - Find both company's Apps and make sure to provide the lowest rating possible with the factual complaint that their services have failed and they seem incapable of supporting their customers. This definitely requires Fitbit & Withings to assign a technical software engineer to review, fix, and test the code. I have read this whole Withings thread and the one at Fitbit. Health Sync works automatically and syncs the data in the background. I bought a FitBit at the beginning of this year and have been using that as my primary sleep and activity tracker. The more customers who contact them via phone, email, forum, etc, the higher on the priority list, it will go. When this gets to their business departments, they will understand low ratings with public anger due to legitimate service failures will lead to worse public opinion, translating to lower sales, unnecessary lost revenue, and potential market share loss right before the holidays. Here is where I originally linked Fitbit to Withings successfully a year ago:https://www.fitbit.com/weight/withings. Just bought these scales on the basis I could sync the data to my Fitbit app... very disappointed at the moment. Quit syncing Some time between April 7th and 16th. I had a FitBit Aria scale, I got it when they were new and honestly it hated connecting to the internet. It has already been too long. Note that this community is supported by its members, not the Withings Support Team. That could be why there's a lower price tag for this model scale currently. There is almost no incentive for them to care or fix it. If you don't need a scale with quite as many features, Withings' $59 Wi-Fi scale, Withings Body, delivers the basics in a stylish package. 4. Support told me to unlink and relink, but didn't give me a link to any instructions on how to do it, and now I see someone has tried that and it didn't fix the issue :P. I sent the support person a link to this thread and told them just maybe they did something... Maybe the tweet will get more help. Lastly, connect that new FitBit account to Zwift. It "says" they are connected, but nothing syncs or downloads for me either. Had been working fine since about the 1st of the year. (However I dont know what it did behind the web interface, which showed linked again at this time.). Discover our award-winning smart scales, hybrid smartwatches & … After over an hour on the phone with fitbit for the same problem (stopped syncing healthmate data to fitbit on Aug 17th) they told me it's not their problem. Note that this community is supported by its members, not the Withings Support Team. At any rate it is now working and the log is complete with no missing entries. The ONLY reason I bought it was its advertised ability to work with the Fitbit App. Withings To connect your Fitbit and Withings accounts: Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible. They told me to remove the device and reconnect it. I have tried re-running the Withings Connection Wizard but fails, comes back with same message as earlier posts in this thread. I think this is Fitbit’s way of forcing us to buy their Aria scales. About WeightSync. You weigh yourself each day on a Withings Body or Fitbit Aria scale, and WeightSync will automatically sync your body weight to Strava. Click on "Unlink my accounts" on the left and then relink it. Coincidentally, that was also the same day I activated a FitBit Inspire HR tracker. Your wife already has a fitbit account. I went to my Withings account on their site, looking for the share section, and could not find anything like that, so its probably an old outdated suggestion. A message will pop up; tap Continue. About If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Which does not synch to Withings... Also about the time the FB app started showing the Aria scale ad on the weight tracking page. Poor marketing at Fitbit! Seems strange it takes fitbit/withings more than 2 weeks to solve an issue like this.... It’s obvious that at least one of the two companies does not want data being shared with the other, otherwise, this problem would already have been resolved. Cannot find any information on this being addressed, April 15th is the last date for me as well. I'm having the same issue. Click "Download Withings Data" on the left. My withings has stopped syncing to my Fitbit account as of April 2019. I’ve been a fan Withings products and bought the SmartBody scale back in 2015. The biggest competitor to the Fitbit Aria is the Withings Body Composition scale (also sometimes called the Withings WS-50). I finally treated myself to buying the Witherings scale because it syncs with Fitbit. You will also have the ability to import step data from Fitbit into Health Mate. The web server reported a bad gateway error. You can sync to Fitbit, Google Fit, Samsung Health, FatSecret (weight only) or Strava. Scale readings automatically show up in MFP, asvdo fitbit steps from the fitbit devices. I am experiencing the same....having some feedback, even acknowledging that Withings is no longer compatible with Fitbit would be helpful at least. (was on vacation, away from my scale). Same problems here.......last sync was Thursday 20 August. Smart Scales by Withings. Same problem. 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